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Customer Support

We Want to Hear From You

Please let us know if you have a general question or need assistance with any of your financial needs.
lease see the following options:

Customer Support

  • Have a question about an account?
  • Need help with your account?
  • Need to report a lost or stolen debit or credit card?

Call 1-877-611-3118
Monday - Friday 8am - 9pm, Saturday 8am - 1pm
EMAIL - email your question and information by clicking on the secure email link below:
(Customer Support Email) link to secure email

Email a First Security Bank employee directly:

To send a secure encrypted email directly to someone at First Security Bank click on the link below. You must have your First Security Bank contact email address. You will be directed to the First Security Bank secure email tool where you will create a secure email account and password using your email address. This tool will allow you to send and receive secure email messages with your First Security Bank contact.
(Email Bank Employee Directly) link to secure email
Do not use this link if you do not have an email address and your First Security Bank employee email address. For general questions and contact use the Customer Support email or phone number above.

Mailing Address
First Security Bank
P.O. Box 1009
Searcy, AR 72145

Privacy Statement

Any information that you provide us about yourself through this website will be used solely for the purpose for which it is provided and will not be given to any non-affiliated third party except as is necessary to accommodate your request, or as may be required by law or legal process.

Lost or Stolen Card?
Need Customer Support?

We know protection of your finances and your privacy are important to you. The information in this section is provided to help you understand how First Security is working to provide the most secure banking environment possible. Please use the references provided. If you feel you are a victim of fraud or identity theft related to your First Security Bank account or card, please contact the bank immediately.

Customer Support is available during the following hours for any First Security product or service:
Monday - Friday 8am - 9pm, Saturday 8am - 1pm

LOST/STOLEN First Security Bank Check Card DEBIT CARD?
Call 24/7 to report your card lost or stolen @ 1-877-611-3118

For Credit Card Customer Service After Hours:
Call 1-800-423-7503 (available 24/7)